Carnival Career

Legal

Terms of Service and User Agreement

Last Updated
June 2026
Corporate Entity
10,000 Solutions LLC
Jurisdiction
Riverside, California, USA

1. Preamble and Binding Agreement

This Terms of Service and User Agreement (the "Agreement") is a legally binding contract between 10,000 Solutions LLC, a limited liability company organized and existing under the laws of the State of California, with its principal place of business in Riverside, California (hereinafter referred to as the "Company", "we", "us", or "our"), and you, the user (hereinafter referred to as "User", "you", or "your").

By accessing, browsing, or using the website located at www.carnivalcareer.com (the "Site"), any affiliated mobile applications, programmatic SEO (pSEO) landing pages, SMS intake interfaces, or any other services offered by the Company (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by the terms and conditions set forth in this Agreement, as well as any additional guidelines, policies, or rules referenced herein.

If you do not agree to all of these terms, you must immediately cease all use of the Services. Continued use of the Site or Services constitutes your unequivocal acceptance of this Agreement in its entirety. The Company reserves the right, at its sole discretion, to update, amend, or replace any part of this Agreement by posting the revised terms on the Site. It is your responsibility to review this Agreement periodically for changes. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

2. Corporate Entities and Liability Shields

The Site and the Services are operated exclusively by 10,000 Solutions LLC. The Company is a legally recognized corporate entity under the laws of the State of California. By engaging with our platform, you explicitly acknowledge and agree that:

  • All legal obligations, financial transactions, and corporate liabilities arising from your use of the Site or Services are entered into solely with 10,000 Solutions LLC.
  • Any corporate veil, subsidiary structures, or affiliated entities that may exist now or in the future do not override the direct liability and contractual obligations of 10,000 Solutions LLC as the primary operating entity.
  • Users, including Operators (Carnival Owners) and Workers (Ride Operators), are contracting directly with 10,000 Solutions LLC, and no third-party platform, job board, or external aggregator holds any liability for the services rendered or credits exchanged on this platform.

3. Platform Architecture and Definitions

To ensure absolute clarity in the execution of this Agreement, the following terms shall have the meanings set forth below wherever they appear in this document or on the Site:

  • Operator: A registered business entity, carnival owner, midway operator, fair board, or concessionaire that utilizes the Site to browse, unlock, and contact verified Workers.
  • Worker: An independent contractor, seasonal laborer, ride operator, CDL driver, setup crew member, or general laborer who creates a profile on the Site to be discovered by Operators.
  • Directory: The locked, server-side rendered Operator-facing interface where masked Worker profiles are displayed. Profiles remain anonymized (name, phone number, and direct contact information hidden) until an Operator expends a credit.
  • Credit(s): The digital token purchased by an Operator through our integrated Stripe payment processing system. One (1) credit equals one (1) unlocked Worker profile.
  • Unlock: The irrevocable act of expending one (1) credit to permanently reveal a specific Worker's unmasked contact information (full name, phone number, email) to the purchasing Operator.
  • Applicant Tracking System (ATS): The third-party enterprise Manatal API integration used to synchronize active job postings and applicant data between the Site and the Operator's internal hiring pipeline.
  • pSEO: Programmatic Search Engine Optimization landing pages (e.g., /jobs/ride-operator/orlando) dynamically generated to capture localized organic traffic.

4. User Responsibilities

4.1 Operator Obligations

  • Operators must provide accurate corporate information, including Employer Identification Number (EIN), primary business address, and valid corporate credit card details to complete registration and credit purchases.
  • Operators are strictly prohibited from scraping, bulk-downloading, or using automated scripts (bots) to harvest Worker data from the Directory.
  • Operators agree to use unlocked Worker contact information solely for the purpose of direct hiring or subcontracting for a specific carnival, amusement, or fair event. Reselling, redistributing, or sharing unmasked contact data with third-party recruiters or non-registered entities is expressly forbidden and constitutes a material breach of this Agreement.

4.2 Worker Obligations

  • Workers must submit truthful, accurate, and current information during the SMS-authenticated onboarding process, including hard skills, routing availability, and relevant certifications.
  • Workers grant the Company an irrevocable license to mask their direct identifiers (name, phone number) on the public-facing Directory while maintaining their unmasked data in the backend server-side database.
  • Workers acknowledge that once an Operator unlocks their profile, the Operator possesses their direct contact information and may contact them outside of the Site.

5. Operator Paywall and Credit System

The cornerstone of the Operator experience is the credit-based paywall. Access to unmasked Worker profiles is not subscription-based; it is transactional.

  • Credit Purchase: Operators may purchase credits in pre-defined bundles via the Stripe-integrated checkout. All prices are displayed in United States Dollars (USD) and are subject to applicable state and local taxes.
  • Non-Transferable: Credits are tied to the purchasing Operator's account and are non-transferable, non-exchangeable, and hold no cash value outside of the Site.
  • Usage: One (1) credit is deducted from the Operator's balance at the exact moment the "Unlock Profile" button is clicked. The action is immediate and irreversible.
  • Billing: All transactions are processed securely by Stripe. The Company does not store full credit card numbers on its servers. Operators agree to maintain valid payment methods on file. Failed payments may result in immediate suspension of credit usage.
  • Enterprise Invoicing: For high-volume Operators, the Company may, at its sole discretion, offer net-30 invoicing. Such arrangements are governed by separate written agreements.

6. No Refund Policy

ALL CREDIT PURCHASES ARE FINAL. There shall be absolutely no refunds, chargebacks, credits, or returns of any kind for purchased credits, regardless of the reason. This includes, but is not limited to, the following scenarios:

  • The Operator unlocks a profile and decides the Worker is not a suitable fit.
  • The Worker is unresponsive, declines the offer, or has already accepted employment elsewhere.
  • The Operator makes an accidental or erroneous purchase.
  • The Operator ceases operations or no longer requires hiring services.
  • Technical issues, downtime, or bugs on the Site or the integrated ATS.

By completing a credit purchase, you expressly waive any right to initiate a chargeback through your financial institution or credit card provider. In the event of an unauthorized chargeback, the Company reserves the right to suspend or terminate your account immediately and pursue collection of the disputed amount plus administrative fees.

7. No Representation of Outcome

The Company acts strictly as a technology platform and digital intermediary. We do not employ, vet (beyond basic onboarding data), or guarantee the quality, reliability, skill level, or availability of any Worker listed in the Directory.

  • We make no representation, warranty, or guarantee that an Operator will successfully hire a Worker, or that a Worker will accept any offer of employment or contract.
  • We are not a party to any employment agreement, independent contractor agreement, or subcontract negotiated between an Operator and a Worker.
  • All hiring decisions, wage negotiations, background checks, safety certifications, and on-site conduct are the sole responsibility of the contracting parties (Operator and Worker).

8. Termination and Suspension

The Company reserves the absolute and sole right to suspend, restrict, or terminate any User's access to the Site and Services, with or without cause, and with or without prior notice. Grounds for immediate termination include, but are not limited to:

  • Providing false, misleading, or fraudulent account information.
  • Attempting to scrape, reverse-engineer, or bypass the server-side masking architecture.
  • Reselling or redistributing unlocked Worker contact data.
  • Initiating unauthorized chargebacks or payment disputes.
  • Engaging in harassing, threatening, or discriminatory conduct toward Workers or other Operators.
  • Using the Site for any illegal, unauthorized, or fraudulent purpose.

Upon termination, all unused credits associated with the terminated account are forfeited immediately without compensation.

9. Indemnification

You agree to defend, indemnify, and hold harmless 10,000 Solutions LLC, its officers, directors, employees, agents, affiliates, successors, and assigns (collectively, the "Indemnified Parties") from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of, or inability to use, the Site or Services.
  • Your violation of any term of this Agreement.
  • Your violation of any third-party right, including without limitation any intellectual property, employment, or privacy right.
  • Any claim that your use of the Site caused damage to a third party.

This indemnification obligation shall survive the termination of this Agreement and your use of the Services.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY OR ANY OF THE INDEMNIFIED PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR YOUR USE OF THE SITE OR SERVICES, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE TOTAL CUMULATIVE LIABILITY OF THE COMPANY FOR ALL CLAIMS ARISING UNDER THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU HAVE PAID TO THE COMPANY IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

THE FOREGOING LIMITATIONS SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE.

11. Intellectual Property Rights

All content, design, text, graphics, logos, trademarks, proprietary algorithms, server-side masking architecture, and software code on the Site (collectively, "Intellectual Property") are the exclusive property of 10,000 Solutions LLC or its licensors and are protected by United States and international copyright, trademark, and patent laws.

  • You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site for its intended purpose.
  • You may not copy, modify, distribute, sell, lease, reverse-engineer, or create derivative works from any of the Intellectual Property without the express written consent of the Company.
  • Any unauthorized scraping, data mining, or harvesting of the Directory is a material breach of this Agreement and may constitute a violation of federal and state laws, including the Computer Fraud and Abuse Act (CFAA).

12. Governing Law and Venue

This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. You agree that any legal suit, action, or proceeding arising out of or related to this Agreement shall be instituted exclusively in the state or federal courts located in Riverside County, California. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

13. Explicit Corporate Contact Flow

For all formal legal notifications, enterprise invoice processing requests, corporate check arrangements, or platform support queries under this Agreement, users must contact the Company through the designated corporate lines: